Store
Location:
Appearance Rating
Overall Cleanliness: Needs Improvement
Meeting Expectations
Exceeding Expectations

Signage Appropriate: Yes
No

Trash picked up: Needs Improvement
Meeting Expectations
Exceeding Expectations

Carpets/rugs vacuumed: Needs Improvement
Meeting Expectations
Exceeding Expectations

Sidewalks/Exterior: Needs Improvement
Meeting Expectations
Exceeding Expectations

Register Area: Needs Improvement
Meeting Expectations
Exceeding Expectations

Pens Available: Yes
No

Hand Sanitizer: Yes
No

AuBurn Advantage Enrollment Forms: Yes
No

Vaccine/Program Literature: Yes
No

Promotions Binder Accessible: Yes
No

Correct Coupon Codes Used: Yes
No

Workflow Area: Needs Improvement
Meeting Expectations
Exceeding Expectations

Cluttered: Yes
No

Third Panel Labels-Use and pre-label vials in bottle bay: Yes
No

Fast-Movers: Yes
No

Printers cleaned and printing clear: Yes
No

Staff: Needs Improvement
Meeting Expectations
Exceeding Expectations

Smock: Yes
No

Name Tags: Yes
No

Attitude: Yes
No

Attire: Yes
No
Programs Rating
Advantacare: Needs Improvement
Meeting Expectations
Exceeding Expectations

Separate Queue: Yes
No

Nursing Home for Identification: Yes
No

Communication Process(Dr. Patient RX): Yes
No

Patient Engagement: Needs Improvement
Meeting Expectations
Exceeding Expectations

Zostavax: Needs Improvement
Meeting Expectations
Exceeding Expectations

Implementation (RXs on hold): Needs Improvement
Meeting Expectations
Exceeding Expectations

Patient Engagement: Needs Improvement
Meeting Expectations
Exceeding Expectations

Utilizing Literature (Bag Stuffer, Infographics, etc.): Yes
No

AuBurn Advantage: Needs Improvement
Meeting Expectations
Exceeding Expectations

Proper Patient Setup: Yes
No

Vaccination Station: Needs Improvement
Meeting Expectations
Exceeding Expectations

Emergency Kit/Tote: Yes
No

Patient Engagement: Yes
No

Healthy Kids: Needs Improvement
Meeting Expectations
Exceeding Expectations

Number of Consistent Customers:

Generating New Business: Yes
No

Operations Rating
OTC: Needs Improvement
Meeting Expectations
Exceeding Expectations

Product appropriately placed: Needs Improvement
Meeting Expectations
Exceeding Expectations

Empty Spaces/Missing Shelve Tags: Yes
No

Shelves Dusted: Needs Improvement
Meeting Expectations
Exceeding Expectations

Seasonal End Caps: Yes
No

RX Inventory: Needs Improvement
Meeting Expectations
Exceeding Expectations

Invoices Properly Filed: Yes
No

Procedure for dead stock: Needs Improvement
Meeting Expectations
Exceeding Expectations

Appropriate Order Points: Yes
No

Appropriate Price Codes: Yes
No

Negative Margin Analysis/U&C: Yes
No

Schedule Drug Protocol followed: Yes
No

Use of Full-Fill IOUs: Yes
No

IOU Process: Needs Improvement
Meeting Expectations
Exceeding Expectations

Medicare/Major Medical: Needs Improvement
Meeting Expectations
Exceeding Expectations

Refill Request Log: Yes
No

New Patient Packets: Yes
No

Procedure for refills: Needs Improvement
Meeting Expectations
Exceeding Expectations

KMAP Procedure: Yes
No

Daily Register Audit: Needs Improvement
Meeting Expectations
Exceeding Expectations

Any Problems: Yes
No

Email: Needs Improvement
Meeting Expectations
Exceeding Expectations

Who Checks:

How Often:
Legal
Pharmacy License: Yes
No

DEA License: Yes
No

Tech License: Yes
No

Pharmacist License: Yes
No

Pseudo Self-Cert: Yes
No

Fire-Extinguisher: Yes
No

HIPPA: Yes
No

Diabetic Shoe Certificates: Yes
No

Tax ID: Yes
No

State Retail License: Yes
No

BNDD License (MO Stores): Yes
No

Medicare Forms Displayed: Yes
No

Store Hours Posted: Yes
No

Store Phone #s Posted: Yes
No
Confirmation
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